How It Works

Simple, personal, and coordinated with your student.

No apps, no impersonal dispatch systems. You talk to one person, and that person shows up.

  1. 01

    Reach out

    Call, text or email with what your student needs. For urgent care and ER visits, text or call 615-631-1686 for immediate service, 24/7.

  2. 02

    Confirm the details

    We review timing, location, distance from campus and the base rate — plus any additional costs such as items purchased or extended time — before anything is scheduled.

  3. 03

    We coordinate with your student

    Delivery, pick-up and accompaniment are arranged directly with your student so they know exactly who is coming and when.

  4. 04

    You stay informed

    You receive updates while we're with your student, and confirmation once everything is complete.

Good to know

  • Airport transportation is prescheduled, with flight monitoring and curbside pickup.
  • Urgent care and ER support is available 24/7 by text or call.
  • Prices listed are base rates; distance, extended time and purchased items are additional.
  • Packages can be sent to Aunt Mandy's instead of campus and delivered the same day.

Start a request

Send a message with your student's name, campus, what you need and when. We'll respond with confirmation and pricing.

Contact Aunt Mandy's